Refund and Returns Policy

Date of Revision: 12 November 2024
Contact Email: info@modernhome.gallery
Contact Number: +94777372065

Thank you for shopping at Modern Home Gallery. We value your satisfaction and strive to provide quality products for your home. If you’re not completely satisfied with your purchase, please review our return and refund policy below:

1. Eligibility for Returns
   We accept returns on items that are unused, in their original packaging, and accompanied by the receipt or proof of purchase. Returns must be requested within 30 days of receiving your order.

2. Non-Returnable Items
   Certain items are non-returnable, such as clearance items, gift cards, and items marked “final sale.” Additionally, any item that shows signs of use, damage, or alteration cannot be returned.

3. Return Process
   To initiate a return, please contact us at info@modernhome.gallery with your order details. Once approved, we will provide instructions on returning the item.

4. Refund Process
   Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5-10 business days.

5. Exchanges
   We only replace items if they are defective or damaged. If you need an exchange, please email us with details at info@modernhome.gallery.

6. Shipping Costs
   Shipping costs are non-refundable. You will be responsible for covering the shipping costs for returned items unless the return is due to a fault on our part (e.g., defective items).